orangeTask

orangeTask is a highly customizable issue and defect tracking tool that enables managers and support personnel to efficiently collaborate, monitor and resolve projects to completion.

orangeTask is fully web enabled and will provide a user with the ability to

• Initiate a defect, problem or incident
• Assign tasks related to the resolution of the issue
• Assign the individuals responsible for issue resolution
• Automatically notify participants in the process
• Continue to notify all parties as markers are met during the issue resolution process
• Escalate issues internally where necessary
• Track costs and resource usage for each ticket
• Generate service and completion bulletins throughout the issue life cycle

For an online demo or to answer any questions you may have please contact us here.